When stopping Sage Services within services.msc it can sometimes hang on Stopping in the Status column or show error 1053.

Don't worry, this might sound complicated but you can resolve this by using Task Manager, or command prompt. 

TIP: You only need to follow one of the two methods below.

Using Task Manager

1. Right click the Windows Taskbar then click Task Manager or Start Task Manager.
   
   
   
   
2. Click the Processes tab. 
    NOTE: If you use Windows 11 the background processes pop up automatically.  To access Services, click the Jigsaw icon on the left hand toolbar .
3. Browse to the service in Background processes, for example, Sage 50 Accounts Service v27 (32 bit).
4. Right click the service then click End task or End Process.
   
   
   
   
5. Click the Services tab.
   
   Check the status column for the service is now showing as Stopped or is blank.
   
   

Using the command prompt

1. Press the Windows Key and type cmd then right click the cmd.exe and click Run as administrator.
   
2. Enter the following, depending on your version:

   Sage Accounts v29	Taskkill /f /IM sg50svc.exe
   Sage Accounts v28	Taskkill /f /IM sg50svc_v28.exe
   Sage Accounts v27	Taskkill /f /IM sg50svc_v27.exe
   Sage Accounts v26	Taskkill /f /IM sg50svc_v26.exe
   Sage Accounts v25	Taskkill /f /IM sg50svc_v25.exe
   Sage Accounts v24	Taskkill /f /IM sg50svc_v24.exe

    TIP: You can also enter the PID for the relevant service which is shown in task manager, in the format of Taskkill /f /pid PID, for example: Taskskill /f /pid 16740 - Where 16740 is the service PID from Task Manager. 
   
   If you need to stop the Control Service the following command prompts can be used:

   Sage Accounts v29	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control_v29.exe /T
   Sage Accounts v28	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control_v28.exe /T
   Sage Accounts v27	TASKKILL /F /IM Sage.UK.Accounts50.Data.Service.Control_v27.exe /T
   Sage Accounts v26	TASKKILL /F /IM sg50CtrlSvc_v26.exe /T
   Sage Accounts v25	TASKKILL /F /IM sg50CtrlSvc_v25.exe /T
   Sage Accounts v24	TASKKILL /F /IM sg50CtrlSvc_v24.exe /T

3. Press Enter.

If required, you can now check the status and restart the services.

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