For a new user to have access to your My Sage account, the user must create a login and request access to the My Sage account.

The Web Admin for your My Sage account can then grant access to the new user.

Create a new user and request access

The Web Admin user can create a new My Sage contact so they can create a login, alternatively the user can create a Sage account login using their email address. The Web Admin then receives a request to grant access to link to your My Sage account. Read more >

Grant the new contact access

Once the user has requested access, the admin user can grant access to the My Sage account.

1. Visit my.sage.co.uk/admin/accountcontacts.aspx if prompted, enter your Email and Password then click Sign In.
   
   If you get an Access is denied message, or the options aren't available, this is because you don't have the required privileges to access this page. Please click Log out and try again using a login with online admin rights.
   
   
2. Click View account contacts pending approval.
   
   

   NOTE: This option only appears if you have users pending approval.

   
   
   
3. Find the person you want to authorise and click Allow then click Yes.
   
   You've now granted the user access to your My Sage account.
   
   
4. You can manage further access. Read more >