If you're a Web Admin, you can grant users web admin access or access to Financials, i.e. invoices in My Sage.

If you get an Access is denied message, or the options aren't available, this means you don't have the required privileges to access this page. 

1. Visit my.sage.co.uk then click Sign in.
2. Enter your My Sage Login Email and Password and click Log in.
3. If prompted, click Select for the required company.
4. Click the Account tab, then click Account contacts.
5. For the relevant contact, click Edit and select to Remove or Give access to:

• • Can access Financials, e.g. Invoices?

A notification email is sent to the person you grant or remove access to.

 TIP: Any changes to these options can take up to 20 minutes to complete, if changes are not visible you can clear your cache and cookies.

You've now specified who can access your account information and who has web admin access on the account.

You can also:

• Add a new user to your account so they can create a My Sage login and request access
• Flag a contact has left your business and remove access to your My Sage account

To completely remove a user from your My Sage account, please contact us. 

Need more help?

Contact one of our experts now.

• Contact us