Solution Properties
Solution ID:
220304093817557
Last Modified Date:
Tue Jan 16 11:26:31 UTC 2024
Taxonomy Path:
Case category//How do I...//website
Author:
Stephanie.dodd@SAGE.COM
Link your My Sage account login to a second account
Description

My Sage is a personalised area of the Sage website where you can:

  • View your account information
  • Find your serial number and activation key for your software
  • Check your invoices and account balance
  • Download your software
  • Access support
  • Manage access to your account details

If you have more than one account with Sage, you can link additional accounts to your existing My Sage account.

TIP: For help with changing your Sage account password take a look at our quick guide. 

Cause
Resolution

Link to a second Sage account

  1. Visit my.sage.co.uk and if prompted click Sign in.

    If no option to Sign in appears, continue to step 4.

  2. Enter your Email and click Continue.
  3. Enter your Password and click Log In.
  4. Click My account, then click change accounts.
  5. Click Link to an account.
  6. Select I am a new or existing Sage Customer, Business Partner, Accountant or Developer.
  7. Click Next, then enter your contact details.
  8. Click Next, then enter your account details.

    You only need to enter two of the three items of information to identify any existing accounts.

  9. Click Next.

    A message appears to advise that you've been linked to your account or that an email has been sent to the online administrator for authorisation.

    If you receive a message that an email has been sent to the online account administrator, you must wait until they authorise this request before you access the account.

Having difficulty?

If you're having difficulty with your My Sage login, please contact us so we can resolve your issue.
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